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Customer Service

To find out the specifics of our webstore policies, click on the topic.

Contacting Customer Service
How to Shop
How to Pay
Shipping
Sales Tax
Order Confirmation Number
Processing an Order
How to Change Your Order
Order Status
Promotional Mailings
Returns and Exchanges

Contacting Customer Service
You can reach customer service by e-mail, telephone or regular mail. Our representives are available to answer your phone calls between the hours of 9:00 AM and 5:00 PM Monday through Friday, Eastern Standard Time (except holidays). We pledge to respond to you within 2 business days.

E-Mail address: custserv@HenleyNatural.com
Phone Number: (813) 741-3111

Regular Mail:
Henley Natural
10509 Fire Oak Ct
Riverview, FL 33578

We’ve made it simple to shop at Henley Natural. Following these simple guidlines to make your shopping experience a pleasant one.

How to Pay
Once you have selected your item(s) that you would like to purchase, checkout is a snap with our shopping cart. To pay for your item(s) following these simple guidlines.
Shipping
Once your order has been submitted the turnaround time for shipping in 2-3 days. Purchases are shipped via
USPS First Class Mail and occasionally UPS. Express delivery is available upon request. We currently offer domestic shipping. Sorry, no international shipping at time. We currently do not provide tracking numbers for orders.Sales Tax
Sales is charged for all Florida State residents.
Order Confirmation Number
You will receive an order confirmation number within 24 hours of your order placement.
Processing Order
Orders are typically process and shipped within 2-3 business days.
How to Change Your Order
If you decide to change or cancel your order before the order has shipped, please contact us with your request.
Order Status
For the status of your order please email customer service at the email address above.
Promotional Mailings
Take advantage of special offers and promotions from Henley Natural. Sign-up to receive promotional emails with all the details.
Returns and Exchanges
If wish to return or exchange any product that you purchased please contact us within14 days of receiving your item(s). We are able to accept any unopened and unused products. Shipping costs will be the customers responsibility.
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